{"id":3804,"date":"2022-06-30T07:30:05","date_gmt":"2022-06-30T07:30:05","guid":{"rendered":"https:\/\/www.squareyards.ae\/blog\/?p=3804"},"modified":"2023-05-08T08:12:40","modified_gmt":"2023-05-08T08:12:40","slug":"dewa-disconnection-process-tpsart","status":"publish","type":"post","link":"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart","title":{"rendered":"What You Need to Know About Disconnection from DEWA?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><strong>Dubai Electricity and Water Authority (DEWA)<\/strong> is responsible for the supply of water and electricity in the Emirate. Residents&#8217; lives and business operations are protected by their effective and continuous services. Everyone living in the UAE has a DEWA account under their name, whether they live in a mansion or an apartment. Therefore, in order to prevent any financial consequences when moving out of the city or changing residences, it is crucial to be aware of the <\/span>DEWA disconnection process.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We&#8217;ve compiled all the information one needs to know about DEWA account discontinuation in this comprehensive guide.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One can now initiate the <\/span>DEWA disconnection process<span style=\"font-weight: 400;\"> digitally without going to the physical office, making all the services available to the customers at their fingertips. From getting a new connection to its discontinuation, the DEWA has all its services digitalised.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_40 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6a03e9736bd4c\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6a03e9736bd4c\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#DEWA_Disconnection_Process\" title=\"DEWA Disconnection Process\">DEWA Disconnection Process<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#Online_DEWA_Disconnection_Process_-_With_Login\" title=\"Online DEWA Disconnection Process &#8211; With Login\">Online DEWA Disconnection Process &#8211; With Login<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#Online_DEWA_Disconnection_Process_-_Without_Login\" title=\"Online DEWA Disconnection Process &#8211; Without Login\">Online DEWA Disconnection Process &#8211; Without Login<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#DEWA_Disconnection_Process_via_Mobile_App\" title=\"DEWA Disconnection Process via Mobile App\">DEWA Disconnection Process via Mobile App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#Offline_DEWA_Disconnection_Process\" title=\"Offline DEWA Disconnection Process\">Offline DEWA Disconnection Process<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#DEWA_Disconnection_Charges\" title=\"DEWA Disconnection Charges\">DEWA Disconnection Charges<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#DEWA_Account_Transfer\" title=\"DEWA Account Transfer\">DEWA Account Transfer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#DEWA_Contact_Information\" title=\"DEWA Contact Information\">DEWA Contact Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#Frequently_Asked_Questions_FAQs\" title=\"Frequently Asked Questions (FAQs)\">Frequently Asked Questions (FAQs)<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#How_long_does_it_take_to_disconnect_the_DEWA_account\" title=\"How long does it take to disconnect the DEWA account?\">How long does it take to disconnect the DEWA account?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#How_do_I_cancel_my_DEWA_account_I_also_want_my_deposit_back\" title=\"How do I cancel my DEWA account? I also want my deposit back?\">How do I cancel my DEWA account? I also want my deposit back?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#How_do_I_reduce_my_DEWA_bill\" title=\"How do I reduce my DEWA bill?\">How do I reduce my DEWA bill?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#How_do_I_get_my_DEWA_disconnected\" title=\"How do I get my DEWA disconnected?\">How do I get my DEWA disconnected?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#How_do_I_cancel_my_DEWA_and_get_the_deposit_back\" title=\"How do I cancel my DEWA and get the deposit back?\">How do I cancel my DEWA and get the deposit back?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.squareyards.ae\/blog\/dewa-disconnection-process-tpsart\/#Is_the_DEWA_security_deposit_refundable\" title=\"Is the DEWA security deposit refundable?\">Is the DEWA security deposit refundable?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: left;\"><span class=\"ez-toc-section\" id=\"DEWA_Disconnection_Process\"><\/span>DEWA Disconnection Process<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3806\" src=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-1.jpg\" alt=\"disconnection process of DEWA\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-1.jpg 1000w, https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-1-300x200.jpg 300w, https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-1-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Like mentioned above, the <\/span>DEWA disconnection process<span style=\"font-weight: 400;\"> can either be done in person at their customer happiness centre or online. Let\u2019s find out how:<\/span><\/p>\n<ul>\n<li style=\"text-align: left;\">\n<h3><span class=\"ez-toc-section\" id=\"Online_DEWA_Disconnection_Process_-_With_Login\"><\/span>Online DEWA Disconnection Process &#8211; With Login<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One can opt for the <\/span>disconnection process of DEWA online<span style=\"font-weight: 400;\"> with or without login credentials.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The following are the steps for logging into your DEWA account:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">People who have a DEWA user ID or UAE pass should log in to their account and start the process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fill in the UAE pass or the DEWA contract number (10 digits) which you want to discontinue.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">One needs to pay the outstanding bill if any. The payment can be made using a debit or credit card.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After the complete payment has been made, choose the date on which you are moving out and put in your active contact number so that a DEWA representative can give you a call in case of any issues.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You also need to choose the payment method for your DEWA security deposit refund. One can do that with either net banking or a cheque.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once all these steps are completed, you will receive a move-out notification number either via SMS or email. This number can be used for further official correspondence.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The connection will be terminated on your moving-out day and the final reading of the metre will be taken.<\/span><\/p>\n<ul>\n<li style=\"text-align: left;\">\n<h3><span class=\"ez-toc-section\" id=\"Online_DEWA_Disconnection_Process_-_Without_Login\"><\/span>Online DEWA Disconnection Process &#8211; Without Login<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you don\u2019t have an account registered online or are not able to access your DEWA account,\u00a0 then there is one other way that you can choose, and the steps are the same:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to DEWA, the official website and select the Deactivation of Electricity\/Water<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8216;Apply Online\u2019 tab on the left-hand side of the sidebar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter your DEWA account number (10 digits) and DEWA premises number (9 digits).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will receive an OTP to your registered mobile number or email address.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After the above steps, you will find yourself logged in and you have to follow the steps similar to those mentioned above in the \u2018Online\u2019 method.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your moving-out date hasn\u2019t arrived yet, then you can pay the final bill later as well. Within 24 hours of you choosing the \u2018moving-out\u2019 date, the final bill will be issued, which can be covered with the security deposit.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In the event the bill exceeds the security deposit amount, a new bill will be issued. However, if the bill is lower than the value of the security deposit, the billing amount will be deducted from it and the remaining balance will be returned to you via cheque or online transfer.<\/span><\/p>\n<ul>\n<li style=\"text-align: left;\">\n<h3><span class=\"ez-toc-section\" id=\"DEWA_Disconnection_Process_via_Mobile_App\"><\/span>DEWA Disconnection Process via Mobile App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-via-Mobile-App.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3807\" src=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-via-Mobile-App.jpg\" alt=\"DEWA Disconnection Process via Mobile App\" width=\"1336\" height=\"460\" srcset=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-via-Mobile-App.jpg 1336w, https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-via-Mobile-App-300x103.jpg 300w, https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-via-Mobile-App-1024x353.jpg 1024w, https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Process-via-Mobile-App-768x264.jpg 768w\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One can install the DEWA mobile application from the App Store or Play Store and can follow the same steps mentioned above in order to discontinue the DEWA electricity\/water connection.<\/span><\/p>\n<ul>\n<li style=\"text-align: left;\">\n<h3><span class=\"ez-toc-section\" id=\"Offline_DEWA_Disconnection_Process\"><\/span>Offline DEWA Disconnection Process<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you prefer an in-person experience and want to submit an offline application, then you can process the <\/span>offline DEWA disconnection process<span style=\"font-weight: 400;\"> as well by faxing or submitting the required documents to the DEWA customer happiness centre. However, one needs to provide the following details:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The customer account number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnection date<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Registered Mobile Number (UAE)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emirates ID<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">After submitting the request, you will receive a link to choose the \u2018move out notification number\u2019 and the option for a refund. The procedure for paying off final bills and getting your security deposit back (if applicable) is the same as mentioned above.<\/span><\/p>\n<h2 style=\"text-align: left;\"><span class=\"ez-toc-section\" id=\"DEWA_Disconnection_Charges\"><\/span><span style=\"font-weight: 400;\">DEWA Disconnection Charges<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Charges.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3808\" src=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Charges.jpg\" alt=\"DEWA Disconnection Charges\" width=\"597\" height=\"546\" srcset=\"https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Charges.jpg 597w, https:\/\/www.squareyards.ae\/blog\/wp-content\/uploads\/2022\/06\/DEWA-Disconnection-Charges-300x274.jpg 300w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The charges for the <\/span>disconnection process of DEWA<span style=\"font-weight: 400;\"> connection are as follows:<\/span><\/p>\n<table style=\"width: 55.4009%; height: 386px;\">\n<tbody>\n<tr>\n<td style=\"width: 58.4211%;\"><b>Type of Fee<\/b><\/td>\n<td style=\"width: 37.3684%;\"><b>Amount<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 58.4211%;\"><span style=\"font-weight: 400;\">Small Metres<\/span><\/td>\n<td style=\"width: 37.3684%;\"><span style=\"font-weight: 400;\">AED 100<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 58.4211%;\"><span style=\"font-weight: 400;\">Large Metres<\/span><\/td>\n<td style=\"width: 37.3684%;\"><span style=\"font-weight: 400;\">AED 300<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 58.4211%;\"><span style=\"font-weight: 400;\">Knowledge Fee<\/span><\/td>\n<td style=\"width: 37.3684%;\"><span style=\"font-weight: 400;\">AED 10<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 58.4211%;\"><span style=\"font-weight: 400;\">Innovation Fee<\/span><\/td>\n<td style=\"width: 37.3684%;\"><span style=\"font-weight: 400;\">AED 10<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><em><b>NOTE:<\/b><span style=\"font-weight: 400;\"> DEWA provides 50% off on disconnection charges for Thukher and Sanad cardholders.<\/span><\/em><\/p>\n<h2 style=\"text-align: left;\"><span class=\"ez-toc-section\" id=\"DEWA_Account_Transfer\"><\/span><span style=\"font-weight: 400;\">DEWA Account Transfer<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One can<\/span> transfer their DEWA account<span style=\"font-weight: 400;\"> via the online application after providing the following details:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Ejari number of the new house<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The premises number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Current home\u2019s contract account number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The moving-out date<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One would also need to pay the outstanding bill (if any). Once all the information has been put in, you will receive a status tracking number and, after the completion of the process, an SMS and a welcome email along with the DEWA account details and a link for the online link.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One needs to fill out the online form or go to the RERA-authorized typing centre if moving through a property management company. As an alternative, you can submit your application online through the DEWA Customer Care Centre or their official website.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Transferring a security deposit from one DEWA account to another allows residents of the emirate to move into a new house. One needs to transfer funds if the remaining DEWA security deposit amount is inadequate to cover the shortfall. Once the security deposit has been paid, the provision of water and electricity will start.<\/span><\/p>\n<h2 style=\"text-align: left;\"><span class=\"ez-toc-section\" id=\"DEWA_Contact_Information\"><\/span><span style=\"font-weight: 400;\">DEWA Contact Information<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400; text-align: justify;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>DEWA Customer Care<\/strong> : <\/span><span style=\"font-weight: 400;\">+971-4-601-9999<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>DEWA WhatsApp<\/strong> : +971-4-601-9999<\/span><\/li>\n<\/ul>\n<p><strong>Some Useful Articles for You :<\/strong><\/p>\n<table style=\"width: 100.791%; height: 120px;\">\n<tbody>\n<tr style=\"height: 60px;\">\n<td style=\"height: 60px;\" width=\"312\"><strong><a href=\"https:\/\/www.squareyards.ae\/blog\/housing-fee-in-dubai-reart\">Housing Fee in Dubai<\/a><\/strong><\/td>\n<td style=\"height: 60px;\" width=\"312\"><strong><a href=\"https:\/\/www.squareyards.ae\/blog\/dubainow-app-tpsart\">DubaiNow App<\/a><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 60px;\">\n<td style=\"height: 60px;\" width=\"312\"><strong><a href=\"https:\/\/www.squareyards.ae\/blog\/types-of-parking-spaces-in-dubai-cart\">Types of Parking Spaces in Dubai<\/a><\/strong><\/td>\n<td style=\"height: 60px;\" width=\"312\"><strong><a href=\"https:\/\/www.squareyards.ae\/blog\/public-transportation-in-dubai-ntuart\">Public Transportation in Dubai<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_FAQs\"><\/span>Frequently Asked Questions (FAQs)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t<section class=\"sc_fs_faq sc_card \">\n\t\t\t<div>\n\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"How_long_does_it_take_to_disconnect_the_DEWA_account\"><\/span>How long does it take to disconnect the DEWA account?<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tYour DEWA account will be disconnected within 24 hours of your request.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"sc_fs_faq sc_card \">\n\t\t\t<div>\n\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"How_do_I_cancel_my_DEWA_account_I_also_want_my_deposit_back\"><\/span>How do I cancel my DEWA account? I also want my deposit back?<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tAll the steps that one needs to follow in order to cancel their DEWA account are given above.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"sc_fs_faq sc_card \">\n\t\t\t<div>\n\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"How_do_I_reduce_my_DEWA_bill\"><\/span>How do I reduce my DEWA bill?<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tIn order to save the environment and save your hard-earned money, it's crucial to utilise electricity wisely.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"sc_fs_faq sc_card \">\n\t\t\t<div>\n\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"How_do_I_get_my_DEWA_disconnected\"><\/span>How do I get my DEWA disconnected?<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tYou can follow the above-mentioned steps for DEWA account discontinuation.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"sc_fs_faq sc_card \">\n\t\t\t<div>\n\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"How_do_I_cancel_my_DEWA_and_get_the_deposit_back\"><\/span>How do I cancel my DEWA and get the deposit back?<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tOne can discontinue their DEWA account and then pay the outstanding bill, if any, and then get the security deposit back.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"sc_fs_faq sc_card \">\n\t\t\t<div>\n\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"Is_the_DEWA_security_deposit_refundable\"><\/span>Is the DEWA security deposit refundable?<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tYes, it is refundable.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n<script type=\"application\/ld+json\">\n\t{\n\t\t\"@context\": \"https:\/\/schema.org\",\n\t\t\"@type\": \"FAQPage\",\n\t\t\"mainEntity\": [\n\t\t\t\t\t{\n\t\t\t\t\"@type\": \"Question\",\n\t\t\t\t\"name\": \"How long does it take to disconnect the DEWA account?\",\n\t\t\t\t\"acceptedAnswer\": {\n\t\t\t\t\t\"@type\": \"Answer\",\n\t\t\t\t\t\"text\": \"Your DEWA account will be disconnected within 24 hours of your request.\"\n\t\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t,\t\t\t\t{\n\t\t\t\t\"@type\": \"Question\",\n\t\t\t\t\"name\": \"How do I cancel my DEWA account? I also want my deposit back?\",\n\t\t\t\t\"acceptedAnswer\": {\n\t\t\t\t\t\"@type\": \"Answer\",\n\t\t\t\t\t\"text\": \"All the steps that one needs to follow in order to cancel their DEWA account are given above.\"\n\t\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t,\t\t\t\t{\n\t\t\t\t\"@type\": \"Question\",\n\t\t\t\t\"name\": \"How do I reduce my DEWA bill?\",\n\t\t\t\t\"acceptedAnswer\": {\n\t\t\t\t\t\"@type\": \"Answer\",\n\t\t\t\t\t\"text\": \"In order to save the environment and save your hard-earned money, it's crucial to utilise electricity wisely.\"\n\t\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t,\t\t\t\t{\n\t\t\t\t\"@type\": \"Question\",\n\t\t\t\t\"name\": \"How do I get my DEWA disconnected?\",\n\t\t\t\t\"acceptedAnswer\": {\n\t\t\t\t\t\"@type\": \"Answer\",\n\t\t\t\t\t\"text\": \"You can follow the above-mentioned steps for DEWA account discontinuation.\"\n\t\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t,\t\t\t\t{\n\t\t\t\t\"@type\": \"Question\",\n\t\t\t\t\"name\": \"How do I cancel my DEWA and get the deposit back?\",\n\t\t\t\t\"acceptedAnswer\": {\n\t\t\t\t\t\"@type\": \"Answer\",\n\t\t\t\t\t\"text\": \"One can discontinue their DEWA account and then pay the outstanding bill, if any, and then get the security deposit back.\"\n\t\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t,\t\t\t\t{\n\t\t\t\t\"@type\": \"Question\",\n\t\t\t\t\"name\": \"Is the DEWA security deposit refundable?\",\n\t\t\t\t\"acceptedAnswer\": {\n\t\t\t\t\t\"@type\": \"Answer\",\n\t\t\t\t\t\"text\": \"Yes, it is refundable.\"\n\t\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t\t\t\t]\n\t}\n<\/script>\n\n","protected":false},"excerpt":{"rendered":"<p>Dubai Electricity and Water Authority (DEWA) is responsible for the supply of water and electricity in the Emirate. Residents&#8217; lives and business operations are protected by their effective and continuous services. Everyone living in the UAE has a DEWA account under their name, whether they live in a mansion or an apartment. Therefore, in order [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":3805,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60,59,68,64],"class_list":["post-3804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dubai","category-uae","category-uae-government","category-uae-guide"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/posts\/3804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/comments?post=3804"}],"version-history":[{"count":2,"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/posts\/3804\/revisions"}],"predecessor-version":[{"id":11288,"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/posts\/3804\/revisions\/11288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/media\/3805"}],"wp:attachment":[{"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/media?parent=3804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.squareyards.ae\/blog\/wp-json\/wp\/v2\/categories?post=3804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}